Account & Data Deletion

Last updated September 5, 2026

Delete your I/O Cloud account (in the app)

Open I/O on your phone.
Go to Settings → Account.
Tap Delete account and confirm.

Deleting your account permanently erases the account itself, its sign-in credentials, your subscription linkage, and all server-side data associated with the account on the I/O Cloud backend. Deletion is processed immediately; no I/O Cloud data is retained after the account is deleted, apart from records we must keep for accounting purposes (for example, receipts for a purchase), which are not linked back to your health data.

Delete data without deleting your account

Open Settings → Data to export everything first, if you want a copy (CSV + Parquet).
Open Settings → Delete all data and confirm.

This removes everything stored locally on the device — event history, mined patterns, and experiment records — without touching your account. Individual events, experiments, and connectors can also be removed one by one anywhere you see them in the app.

If you no longer have the app installed

Email contact@iolog.app from the address you signed up with and ask for account deletion. We will verify ownership of the address and complete the deletion within 30 days. Local data never leaves your phone, so uninstalling the app already removes it.

What is deleted and when

Account, sign-in, server-side data: immediately on account deletion (or within 30 days by email request).
On-device history, patterns, experiments: immediately via Settings → Delete all data, or by uninstalling the app.
Purchase receipts: retained where required by tax/accounting rules; not linked to health data.

Questions

contact@iolog.app · See also the privacy policy.